What’s not working? Promoting yourself too much (you have to do it sometimes) and asking for shares and likes too much. A call to action can be good from time to time but if every post tells people to click like if they agree, then you are using that technique as a crutch and that gets old fast.
Always say “thank you” to customers who leave positive reviews. When you write back, though, don’t be lazy. Personalize your response and show genuine appreciation for customer feedback.
What’s not working? Promoting yourself too much (you have to do it sometimes) and asking for shares and likes too much. A call to action can be good from time to time but if every post tells people to click like if they agree, then you are using that technique as a crutch and that gets old fast.
Always say “thank you” to customers who leave positive reviews. When you write back, though, don’t be lazy. Personalize your response and show genuine appreciation for customer feedback.